About Us
Headquartered in Southern California with strategically located warehouse terminals, Prime America provides optimized service to large and small business throughout the continental U.S. and Canada.
Prime America began its operations on June 1, 1989 as a local delivery company. From one truck over 22 years ago, Prime America has become a nationally established (TL) Truckload, (LTL) Less than Truckload, (3PL) Third Party Logistics, and Expedited Freight carrier with a deep-rooted commitment to service and a focus on providing a full suite of transportation logistics. The values instilled back in 1989 remain with the company today - commitment, honesty, and accountability. These are the foundation of our business philosophy, and we rely on them as guiding principles for every customer interaction. With this in mind, our mission statement and promise are simply stated:
Our Mission: To be the premier provider of reliable regional, interregional and nationwide LTL, TL, 3PL and Expedited services to large and small businesses across North America by bringing customer confidence and peace of mind with our exception-free delivery, on-time performance and faster transit times.
Our Promise: To deliver service above and beyond customer expectations, and excel every day at meeting customer freight and logistics needs. To customize rates to be as competitive as possible, and never to cut corners that could affect the safety of customer shipments or the on-time performance customers warrant. To embody courtesy, respect, and professionalism with every customer interaction.
Our Prime Values
We believe successful business relationships begin with strong values. At Prime America, we take our "prime" values of commitment, honesty, and accountability seriously:
Commitment: we are committed to doing whatever it takes to meet your needs to the best of our ability.
Honesty: integrity is not negotiable you can rely on our word.
Accountability: we listen, we respond quickly, and we follow up to make sure every job is done right, every time.
